In Irrealdoll we care about your privacy, which is why we have adapted our Privacy Policy to the legislation in force in Europe regarding Data Protection. Irrealdoll declares that it complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement thereof.

Who is responsible for the processing of your data? is the responsibility of Laura Garijo Mangas, with fiscal address in Apartado de Correos 18, 41807 Espartinas, Seville (Spain). You can contact us through our contact form.

Which personal data do we store?

The personal data that you provide to Irrealdoll when you register an account (and therefore Irrealdoll owns about you) are name and surname, email address, shipping and billing address, phone number, items purchased and amount and method of payment (only the payment method, no banking data is stored). These data are requested for the fulfillment of the contract created with you and you can request its rectification, suppression or elimination at any time, within the competent legality.

How do we use your personal information and what is its purpose?

Irrealdoll guarantees that your data will be treated in a lawful, loyal and transparent manner, collected for the specific, explicit and legitimate purposes explained in this Privacy Policy and under your consent to be treated. You will have the right to withdraw your consent at any time.

In Irrealdoll we treat the information that you provide us in order to manage the contractual relationships established with you (send the order to the correct person and address, respond to any requests or doubts you may have, send all necessary information about your purchases and provide information about the products of Irrealdoll). With this information we can also improve your user experience on the web by showing you products related to your interests. Based on the information provided, Irrealdoll creates commercial profiles with the intention of offering personalized and tailored advertising to the needs of its users (remarketing), as well as sending commercial communications, promotions and discounts (newsletters) more focused on their interests , as long as there has been prior express acceptance on your part.

The data provided will be kept for the time necessary according to the purpose of the treatment. In the case of commercial communications, they will only be maintained under the consent of the interested party and if the latter has not requested their deletion. In the case of useful data to carry out the commercial relationship, these will be kept for the legal term required.

The data will be collected exclusively for the legitimate purposes mentioned herein, and will not be further processed in a manner incompatible with said purposes.

In this regard, we inform you that in order to comply with the contract raised with you (make you arrive the order) or inform you of possible incidents during this process, you can send communications related to it through the means provided by you (e-mail or telephone). These measures are strictly necessary for the proper management of the contract. In this sense, therefore, and while the process is not over, it will not be possible for you to oppose the processing of your data because if this information is not provided, we can not comply with our part agreed in the purchase-sale contract.

Similarly, if you check the box corresponding to the consent of transfer of your data for commercial communications, you authorize us to send promotional messages of an informative nature, discounts and promotions adapted to your interests. Similarly, you can revoke this consent and unsubscribe easily and free, in writing to “Irrealdoll – Apartado de Correos 18, 41807 Espartinas, Sevilla (Spain)” or through our contact form.

In summary, the legal basis on which the legitimate treatment of your personal data is based, is based on the need for such treatment for the execution of the purchase-sale contract established with you. It also relies on the need for data processing for sending commercial communications, based on your consent, and on the legitimate interest of Irrealdoll (statistical purposes, conducting market studies, surveys, etc.) as long as it does not prevail about your rights or interests.

What do you commit to if you accept our Privacy Policy?

Irrealdoll assumes that the data has been entered by its owner or by a person authorized by it, as well as that they are correct and accurate. It is up to you to update your own data. Therefore, you are responsible for the accuracy of the data and Irrealdoll will not be responsible for the inaccuracy of the personal data of its customers. If you accept our privacy policy, you declare that all the information you provide is true and you assume that you are solely responsible for any loss or damage that such information may cause to Irrealdoll.

It is strictly forbidden to send personal data through this website to users under 16 years of age. For this reason, if you send personal information through this website, you guarantee that you are 16 or older.

It is mandatory the acceptance of this Privacy Policy both to carry out a purchase in Irrealdoll and to send us any query through the contact form. By the mere visit to the web, users do not provide any personal information or are obliged to provide it. Customers and users agree to navigate the website and use the content correctly, not making any kind of fraudulent action on it.

Who has access to your data?

The data provided may be given in a lawful manner to our service providers, located inside and outside the European Economic Area (EEA). Those located outside the EEA are covered by the “Privacy Shield” (when they are in the USA) or covered by other legal bases. These service providers can be, for example, transport companies or third companies responsible for sending personalized commercial communications on behalf of Irrealdoll, in addition to other assignments provided for in the Law.

Security in the purchase

Irrealdoll undertakes to keep the maximum reserve and confidentiality on the information you provide us and to use it only for the purposes indicated. In accordance with current legislation on data protection, Irrealdoll is committed to adopting the appropriate levels of security to the data provided by its customers and, in addition, to install all means and measures at its disposal to prevent loss, misuse , alteration, unauthorized access and extraction thereof.

Never provide your password to third parties and prevent your account from being accessible.

The data you provide will only be used to process orders and improve our services, but we will never transfer them to third parties without your prior consent.

Rights of the user

You have the right to request access to personal data that we have about you. In the same way, you have the right to request their rectification, deletion or limitation of the treatment thereof, as well as the opposition of their use or the portability of your data at any time, provided that they are no longer necessary for the purposes with which were collected (specifically, the conclusion of the purchase-sale contract, the shipment of the order placed).

The rights you have are the following:

  • Right to Opposition. You can oppose the processing of your data, through the revocation of the consent previously assigned. This way we will not process your personal data for commercial purposes. Only communications strictly necessary for the fulfillment of the contract or the notification of any incident in the process will be sent.
  • Right of access. You have full access to all the information we have regarding you and the purposes we have given you, both your own and communications to third parties either for legal reasons or under your prior consent.
  • Right of Rectification. You can modify your data and update them when you consider it appropriate.
  • Right to Portability. You have the right to download this information easily from your user account.
  • Right to Oblivion. You can demand the cancellation of your data once the legal term of conservation set by the applicable regulations has expired.

To make use of any of these rights, you must contact us by means of a message through our contact form, or by postal mail to “Irrealdoll – Apartado de Correos 18, 41807 Espartinas, Seville (Spain)“. To do this, you must authentically prove your identity by attaching a photocopy of your ID or other type of identification document.

Likewise, we inform you that you can submit a claim to the competent data protection control authority if you consider that you have not obtained satisfaction in the exercises of your rights.To make use of this right you can resort here:

Reservation of the right to changes in the Privacy Policy

The privacy policy of Irrealdoll is adapted to the legislation in force in Spain (and Europe) regarding Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016). It is possible that we occasionally modify or adapt a term of our privacy policy, always in accordance with the law and current regulations. We recommend that from time to time, and before placing an order, read this privacy policy to be informed at all times.